Pleasanton, California
$15.50 An Hour
Sales Associate Ann Taylor/ ANN INC. - 3.7 Pleasanton, CA Job Details Part-time 2 hours ago Benefits Employee discount Flexible schedule Qualifications Customer service Basic math POS Retail sales Communication skills Bachelor of Science Bachelor's degree High school diploma or GED Full Job Description We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our stores visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the stores sales goals. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide assistance and information on product features Welcome customers to the store and answer their queries Follow and achieve departments sales goals on a monthly, quarterly and yearly basis Go the extra mile to drive sales Maintain in-stock and presentable condition assigned areas Actively seek out customers in store Remain knowledgeable on products offered and discuss available options Process POS (point of sale) purchases Cross sell products Handle returns of merchandise Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures Suggest ways to improve sales (e.g. planning marketing activities, changing the stores design) Skills Proven work experience as a Retail Sales associate, Sales representative or similar role Basic understanding of sales principles and customer service practices Proficiency in English Basic Math skills Working knowledge of customer and market dynamics and requirements Track record of over-achieving sales quota Hands-on experience with POS transactions Familiarity with inventory procedures Solid communication and interpersonal skills A friendly and energetic personality with customer service focus Ability to perform under pressure and address complaints in a timely manner Availability to work flexible shifts High school degree; BS degree in Marketing or related field would be a plus Job Type: Part-time Pay: From $15.50 per hour Benefits: Employee discount Flexible schedule Weekly day range: Monday to Friday Weekend availability Work Location: One location
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